Find out what actually increased
Separate the regular maintenance charge, sinking-fund contribution, any special contribution and outstanding arrears. Ask management to explain each item and the basis used to calculate your unit’s bill.
For schemes covered by the Strata Management Act 2013, charges and sinking-fund contributions are statutory owner obligations. Sections 25 and 52 address payment to the JMB and MC respectively. An empty unit, or an owner who rarely uses the facilities, does not by itself remove that obligation. Read Act 757.
Act 757 applies to Peninsular Malaysia and Labuan. Owners in Sabah and Sarawak should check the applicable local framework.
Ask for an explanation you can assess
Request the relevant budget, accounts, meeting minutes and explanation of the approved charges. Ask:
- Which expenses increased, and by how much?
- Is this ordinary running expenditure or a major replacement?
- What is being done about unpaid owner contributions?
- What service improvements or repair milestones should owners expect?
A higher bill may reflect genuine operating or repair needs. Poor communication can also make a necessary increase harder to understand. Avoid assuming either mismanagement or good value before reviewing the evidence.
Compare buildings carefully
A monthly figure from another condo is a starting point for questions. It is not proof that your own charge is wrong.
Compare the facilities, age, number of contributing units, repair requirements and charging basis. A building with fewer units or ageing equipment may face different costs from the one next door.
Attend the AGM where possible. Raise clear questions, keep written replies and follow up against the decisions recorded.
Use the proper route for a dispute
Avoid treating non-payment as your dispute strategy. Seek advice about the bill and available remedies before allowing arrears to grow.
JKPTG directs strata-management enquiries and complaints to the local Commissioner of Buildings, and management disputes to the Strata Management Tribunal. Check which route fits your issue. JKPTG guidance · Official tribunal portal.
Discuss your property and deadline
If the monthly charges have become unaffordable, tell Sell House Now about the property, any known arrears and when you need to act. We can review whether a sale route may be appropriate. Ask your lawyer how outstanding charges would affect the transaction and the cash left after completion.
The initial conversation and evaluation are free, with no obligation to accept an offer. You can also WhatsApp the team on 016 675 8378. A possible sale price and timeframe depend on a review of the property and transaction.
General information only. The validity of a particular charge depends on the applicable law, management stage and documents. Obtain advice on a disputed bill.